Thank you for shopping with Fiorina. We value your trust and aim to provide high-quality fashion with a smooth shopping experience. Please read our policy carefully before placing an order.

Exchange and Refund Policy
We offer exchange and Refund under the following conditions:

1. Exchange requests must be made within 7 days of receiving your order.
2. The item must be unworn, unwashed, in original condition, and with all tags attached.
3. Items must be returned in their original packaging.

Important:

• The customer is responsible for return shipping costs (unless the item is defective or incorrect).
• Exchanges are subject to product availability.

Items Not Eligible for Exchange

• Accessories (for hygiene reasons)
• Sale or discounted items
• Items damaged due to misuse or failure to follow care instructions
  

How to Request an Exchange

1. Contact us within 14 days at WhatsApp number: 01034883296 or social media Facebook , Instagram
2. Include your order number, the item you want to exchange, and the reason.
3. Once approved, ship the item back to us using a reliable courier.

If you have any questions about this policy, feel free to reach out. We're happy to assist you!